New Car Limited Warranty
The warranty begins on the date the car is first delivered to the first retail purchaser or the date it is first used as a demonstrator, lease, or company car, whichever comes first. The car is covered for 4 years or 50,000 miles, whichever comes first.
Warranty Coverage
Porsche Cars N.A. will repair or replace with a new or remanufactured part distributed by Porsche Cars N.A., at its sole option, any factory-installed part that is defective in material or workmanship under normal use.
Warranty repairs will be made free of charge for parts and labor at an authorized Porsche dealership. Tires are not warranted by Porsche Cars North America but are warranted by the tire manufacturer. Contact your local Porsche dealer for assistance.
To Get Warranty Service Under the New Car Limited Warranty
You must take your car, along with proof of purchase date, to an authorized Porsche automobile dealer during normal service hours. If the car is not driveable because of a defect covered by this warranty, call Porsche 24-Hour Roadside Assistance and your Porsche automobile will be transported to the nearest authorized Porsche dealership, or contact the nearest authorized Porsche automobile dealer for further assistance. You are responsible for presenting your Porsche automobile to a Porsche dealer as soon as a problem exists. Failure to do so could result in consequential damage that may not be covered by your new car limited warranty.
Emergency Repairs
Should the car become completely disabled, requiring repair in order to be driven, and there is no authorized Porsche automobile dealer in the vicinity, have the repair performed sufficient to drive the car and return the replaced parts and paid repair order to your authorized Porsche dealer for reimbursement consideration.
Porsche 24-hour Roadside Assistance Program
Porsche Cars North America, Inc. is committed to the premise that owning a Porsche will be as satisfying as driving a Porsche. To enhance your ownership experience, Porsche Cars North America provides complimentary coverage in the Porsche Roadside Assistance program for the duration of your New Car limited warranty or Porsche Approved Certified Pre-Owned limited warranty period. Our team of trained and qualified Roadside Assistance professionals are available 365 days a year to assist in determining the best service option for your situation. Roadside Assistance, teamed with its comprehensive nationwide towing network, brings you world-class assistance, anywhere in the United States or Canada. We know that you take pride in your Porsche, and the authorized Porsche dealers are committed to the care of your exceptional vehicle. In many situations preventive care could be the key to avoiding a need for emergency assistance. Adhering to your vehicle’s regular maintenance schedule, keeping the battery charged when your vehicle is not driven on a regular basis, and checking tire pressure frequently, will help you avoid those times when it may be necessary to call Porsche Roadside Assistance. (Services provided by GE Motor Club.)
The Porsche Roadside Assistance program offers the following services:
• Emergency towing
• Battery jump start
• Flat tire assistance
• Lock-out assistance
• Emergency fuel delivery
• Extrication/winch service
• Trip interruption reimbursement
Roadside Response teams are equipped to assist with:
• Battery jump start and/or on-site battery replacement1
• Flat Tire assistance – install puncture repair system, operator’s spare tire or dealer’s loaner spare tire
• Lock-out assistance
• Emergency fuel delivery
1 Roadside Response repairs may involve charges for parts and/or labor.
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